Delivery & Returns*

* Free delivery on all orders over £95 applies to UK Mainland addresses only excluding the Highlands and Islands of the UK.

 

All the products we sell are original, brand new products, that come with all the usual parts and full UK warranty.

We don't sell seconds or used items and we are an authorised UK Festool, Makita, Dewalt and Bosch dealer.

The prices displayed on our website includes VAT.

 

Orders below £95 have a £4.50 carriage charge for UK Mainland addresses only, excluding the Higlands and Islands of the UK. 

We offer reduced delivery on orders over £95 for these areas.

 

We look at each order and dispatch the order if the items in stock accumulate over a value of £130 or the order is complete.

Your delivery method is chosen based on the value, weight, location and size of your total order. Orders can be shipped via Royal Mail, DX, DPD or FedEx. 

Orders are sent via a 24hour service to most address's. Tracking information will be provided.

For non stock Festool items, Festool do not hold any UK stock and items are shipped from Germany taking around 14 working days.

If you have any questions please contact us.

 

Returns Policy

You may return new, unopened/unused items within 30 days of delivery for a refund.

We will cover the return shipping costs if the return is a result of our error, otherwise the return cost will need to be covered by the customer. We can arrange a collection if needed.

Please contact us via email or phone with your order number to start a return process, an RMA number is not needed.

All refunds will be subject to inspection of the returned goods to ensure they are in a suitable condition.

 

Please note any items returned that have been altered, modified, defaced or have components removed will not be eligible for a refund.

 
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